Blobcart logo

Blobcart

Privacy Policy

Last updated: October 2024

1. Introduction

At Blobcart ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce platform that integrates with WhatsApp.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, set up a store, or contact us for support. This includes:

  • Name, email address, and contact information
  • Business information and store details
  • Payment information for subscriptions
  • Customer data you manage through our platform

We also automatically collect certain information when you use our Service, including:

  • Usage data and analytics
  • Device and browser information
  • IP addresses and location data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage subscriptions
  • Send you technical notices and support messages
  • Communicate with you about products, services, and promotions
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:

  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. WhatsApp Integration

Our service integrates with WhatsApp for business communications. Messages sent through our platform are handled according to WhatsApp's privacy policies. We do not store WhatsApp message content unless necessary for service provision.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. Contact us to exercise these rights.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our Service.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at dave@blobcart.com.