Frequently Asked Questions
Find answers to common questions about Blobcart
Blobcart is an e-commerce platform that helps businesses create professional online stores with seamless WhatsApp integration. It allows you to sell products, manage inventory, process orders, and communicate with customers all through WhatsApp.
Setting up your store is simple! Sign up for a Blobcart account, choose a plan, add your products with images and descriptions, customize your store design, and connect your WhatsApp business account. Your store will be live in minutes.
No technical skills are required. Blobcart features a user-friendly interface with drag-and-drop functionality, making it easy for anyone to create and manage an online store.
Blobcart integrates directly with WhatsApp Business. When customers place orders through your online store, you receive instant notifications on WhatsApp. You can also communicate with customers, send order updates, and handle support conversations all within WhatsApp.
Blobcart supports multiple payment gateways including credit cards, debit cards, digital wallets (like PayPal, Stripe), and bank transfers. We ensure secure payment processing for all transactions.
Yes! Blobcart offers customizable templates and themes. You can change colors, fonts, layouts, and add your branding elements to create a unique store that matches your business identity.
Our intuitive dashboard allows you to easily add, edit, and organize your products. You can upload multiple images, set prices, manage stock levels, add descriptions, and categorize items. Real-time inventory tracking helps you stay on top of your stock.
We offer three main plans: Basic ($12/month), Pro ($45/month), and Enterprise (custom pricing). The Basic plan includes essential features for small businesses, while Pro offers advanced analytics and unlimited team members. Enterprise is tailored for large businesses with custom requirements.
Yes! You can start with Blobcart for free. Our free plan allows you to create a basic store and test the platform. Upgrade anytime to unlock more features and remove branding.
We provide comprehensive support through our help center, documentation, and live chat. Pro and Enterprise customers get priority support with dedicated account managers. You can also reach us via email at dave@blobcart.com.
Absolutely! Blobcart supports international sales. You can set up multiple currencies, handle international shipping, and manage global customers. Our platform automatically converts prices based on your customers' locations.
Security is our top priority. We use industry-standard encryption, secure payment processing, and regular security audits. Your customer data and payment information are protected with the highest security standards. Please review our Privacy Policy for more details.
Yes, you can export your data at any time. This includes order history, customer information, and product data. We provide easy-to-use export tools in multiple formats (CSV, Excel, etc.) to help you manage your business data.
You can cancel your subscription at any time from your account settings. Your store will remain active until the end of your billing period. We offer a 30-day money-back guarantee for new customers.